Triage-First Emergency Response
Care18 supports time-critical emergency workflows by prioritising care based on urgency. From triage to handover, the system keeps teams coordinated, maintains clear records and reduces delays when every minute matters.
- Structured triage with priority queues
- Real-time ER board for the care team
- Rapid documentation and tracking
- Coordinated handovers to IPD or OT
What is Emergency Management in Care18?
Emergency Management digitises the entire ER workflow with a triage-first approach. Every patient is assessed, prioritised and tracked through registration, examination, investigations and disposition. The system maintains casualty records and a live board to support coordination during high-pressure periods.
- Triage-first workflow with defined priority levels
- Live emergency board for real-time patient status
- Structured casualty records from arrival to disposition
- Rapid coordination with ambulance, IPD, OT or diagnostics
- Integrated readiness for mass-casualty scenarios
Key Benefits
Faster Response Times
Priority queues ensure critically ill patients are seen without unnecessary delay.
Clear Team Coordination
A shared live board keeps doctors, nurses and support staff aligned.
Reliable Documentation
Time-stamped casualty records maintain accuracy during high-pressure moments.
Smooth Disposition Handoffs
Structured transfers to IPD, OT or discharge reduce handover risks.
Key Features
Triage & Prioritisation
Assess patients and assign priority to maintain an orderly, urgency-based queue.
Live Emergency Board
Track patient status, location and awaiting actions in real time across the ER.
Casualty Records
Maintain structured, time-stamped records from arrival through disposition.
Rapid Billing Readiness
Capture emergency services and charges early to streamline billing workflows.
Ambulance Handover
Link incoming ambulance details to the receiving admission for continuity.
Mass-Casualty Board
Manage surge events with clear tracking of priority and bed availability.
Emergency Workflow in Care18
A triage-first flow that keeps care organised from arrival to final handover.
- 01
Arrival & Triage
Patient arrives and is triaged immediately to determine priority and care path.
- 02
Registration & Queue
Essential details captured and placed in the priority queue on the live board.
- 03
Assessment & Orders
Clinical assessment, stabilisation and urgent investigations ordered as needed.
- 04
Treatment & Monitoring
Ongoing care recorded with time-stamped notes until patient is stabilised.
- 05
Disposition & Handover
Patient transferred to IPD, OT, admission or discharge with structured handover.
Security Built Into Every Layer
Hospital data deserves enterprise-grade protection. Care18 is designed with security at its core — access control, encryption, auditability and recoverability.
Role-Based Access Control
Every user sees only what their role permits, down to the field and report.
Encrypted Data
Encryption in transit and at rest for records, attachments and backups.
Audit Trails
Immutable, timestamped logs of who changed what, when and from where.
Secure Authentication
Password policy, multi-factor options and session control for sensitive actions.
Cloud Backups
Automated, encrypted backup schedules with retention policies you control.
Disaster Recovery
Documented recovery procedures, standby infrastructure and restore testing.
Who Benefits
Accident & Trauma
Rapid triage and coordination between ER, surgery and diagnostics.
Medical Emergencies
Streamlined workflows for time-critical medical presentations.
Paediatric Emergencies
Prioritised care with clear documentation tailored to younger patients.
Mass Casualty Events
Coordinated surge management with live tracking and resource visibility.
Related Modules
Explore other modules that work seamlessly with this solution
Frequently Asked Questions
Ready for Critical Moments
Book a free demo to see how Emergency Management keeps your ER organised, coordinated and triage-ready.