Billing That Follows the Patient to Discharge
Care18 billing management carries every charge from the first OPD consultation to the final discharge summary. Packages, deposits, refunds, insurance claims and outstanding balances all live on one account, so front desk and finance teams reconcile faster and patients see a clear, itemised bill.
- OPD to discharge invoicing
- Package & deposit handling
- Insurance and TPA claims
- Receivables visibility
What Is Hospital Billing Management?
Hospital billing management software turns services delivered into accurate, traceable invoices. Care18 billing collects charges from OPD, IPD, pharmacy, lab and consumables as they happen, applies the right tariff or package rate, and keeps deposits, discounts and refunds against the same patient account. Insurance and TPA claims are prepared from the same bill, while finance teams track receivables, settlements and outstanding balances without exporting to spreadsheets.
- Charge capture from OPD, IPD, pharmacy, lab and stores
- Package, tariff and discount rules applied at billing
- Deposits, refunds and adjustments tracked on one account
- Insurance and TPA claims prepared from the final bill
- Receivables, settlements and balances visible to finance
Key Benefits
Fewer Billing Errors
Charges post once at the point of service, so duplicated lines and missed items are caught before the bill is printed.
Shorter Discharge Wait
Final bills are already assembled from captured charges, reducing the time patients spend at the discharge counter.
Stronger Revenue Control
Deposits, claims and receivables sit on one account, giving finance a clear view of what is owed and what is settled.
Transparent Patient Bills
Itemised charges with tariff history make bills easier to explain, query and settle at the counter or through the portal.
Key Features
OPD & IPD Invoicing
Generate itemised bills for consultations, admissions, procedures and discharge using charges captured live across every department and tariff history kept per line.
Package Billing
Define package rates with inclusions and exclusions, bill against the package automatically and flag out-of-scope items for review before settlement.
Deposits & Refunds
Record advance deposits, apply them against the running bill and return unused amounts with an auditable refund entry at discharge.
Insurance & TPA Claims
Prepare claim bills with policy details, pre-authorisation and document checklists, then track submissions, queries and settlements through to closure.
Receivables & Settlements
See outstanding balances by patient, corporate account or payer, record part payments and reconcile settlements against invoices without spreadsheets.
Tariff & Rate Management
Maintain department-wise tariffs, corporate rates, discounts and valid-from dates so the correct price is always applied at billing.
From First Charge to Final Settlement
One account follows the patient from registration through discharge, claims and collection.
- 01
Charge Capture
Departments post consultation, procedure, pharmacy, laboratory and consumable charges to the running account as care is delivered.
- 02
Bill Preparation
Tariffs, packages, discounts and deposits are applied to produce a clear, itemised draft bill for review before discharge.
- 03
Discharge & Final Invoice
The bill is settled by cash, card, insurance or corporate credit and released with a final invoice.
- 04
Claims & Follow-Up
TPA and insurance claims are submitted with documents, then tracked through queries and settlements until they are paid in full.
- 05
Receivables & Reporting
Finance monitors outstanding balances, part payments and ageing so collections are chased before balances age further.
Security Built Into Every Layer
Hospital data deserves enterprise-grade protection. Care18 is designed with security at its core — access control, encryption, auditability and recoverability.
Role-Based Access Control
Every user sees only what their role permits, down to the field and report.
Encrypted Data
Encryption in transit and at rest for records, attachments and backups.
Audit Trails
Immutable, timestamped logs of who changed what, when and from where.
Secure Authentication
Password policy, multi-factor options and session control for sensitive actions.
Cloud Backups
Automated, encrypted backup schedules with retention policies you control.
Disaster Recovery
Documented recovery procedures, standby infrastructure and restore testing.
Who Benefits
OPD Front Desk
Bills walk-in consultations, diagnostics and pharmacy purchases quickly with tariff rates applied automatically.
IPD & Discharge
Keeps running inpatient bills accurate so discharge settlement takes minutes instead of hours.
Insurance & TPA Desks
Prepares claim documentation from the final bill and tracks each claim through to closure.
Finance & Collections
Reviews receivables, ageing and settlements from one ledger instead of merged department spreadsheets.
Related Modules
Explore other modules that work seamlessly with this solution
Frequently Asked Questions
Close the Gaps in Your Billing Cycle
Book a free demo and see charge capture, packages, claims and receivables working on one patient account.