Consult, Advise and Bill in One Pass
Care18 gives counters and follow-up desks a fast OPD-style consultation without the full encounter workflow. Register the patient, record the consult, share advice and generate the bill from one screen, then attach follow-up notes to the patient record for the next visit.
- Register, consult, advise, bill in one flow
- No full encounter workflow needed
- Follow-up notes on the patient record
- Built for counters and follow-up desks
What are Quick Consults in Care18?
Quick Consults are short, OPD-style consultations that do not need the full encounter workflow used for detailed outpatient visits. Registration, consultation, advice and billing happen in a single flow, which suits follow-up desks, report-delivery counters, vaccination or dressing points and any station where a doctor sees patients in rapid succession. The consultation still writes back to the patient record with follow-up notes, so nothing is lost when the same patient returns. Because billing is part of the flow, the counter closes the visit completely before the next patient sits down.
- Single flow: register, consult, advise and bill
- No full encounter workflow for short visits
- Follow-up notes saved to the patient record
- Ideal for counters, report desks and follow-up clinics
- Shares the same patient records as OPD
Key Benefits
Shorter Counter Visits
One screen covers registration, advice and billing, so repeat visits do not queue behind full encounter forms.
Clean Follow-Ups
Follow-up notes stay on the patient record, so the next quick consult starts with context rather than questions.
Relieved OPD Desks
Routine and repeat cases move to a dedicated counter, letting full OPD sessions focus on first-time and complex patients.
Complete Episodes
Billing happens inside the consult flow, so each visit closes properly with payment recorded before the next patient.
Key Features
One-Screen Consult
Register, record the consultation and issue advice without opening the full encounter workflow used for detailed OPD visits for the same patient.
Quick Registration
Find an existing patient by phone or ID, or register a new one in seconds, then start the consult immediately.
Advice & Follow-Up Notes
Capture the advice given and follow-up instructions against the patient record so the next visit has full context at any counter.
Inline Billing
Generate the consult bill as part of the flow, with payment methods handled at the counter before the visit is closed.
Counter & Desk Views
Reception and follow-up desks see their own quick consult list, keeping fast visits separate from the main OPD queue.
Patient Visit History
Review recent quick consults and notes for a returning patient before starting the next short consultation, without opening the full chart.
Quick Consult Workflow in Care18
Four steps from counter to close — the visit is complete before the next patient sits down.
- 01
Register
Find the patient by phone, ID or name, or register them quickly if they are new to the system.
- 02
Consult
Record the brief consultation — complaint, observations and instructions — against the patient record in the same visit.
- 03
Advise
Capture the advice, prescriptions or follow-up instructions so the patient and the next counter both have them.
- 04
Bill & Close
Generate the bill, take payment and close the visit so the counter is ready for the next patient.
Security Built Into Every Layer
Hospital data deserves enterprise-grade protection. Care18 is designed with security at its core — access control, encryption, auditability and recoverability.
Role-Based Access Control
Every user sees only what their role permits, down to the field and report.
Encrypted Data
Encryption in transit and at rest for records, attachments and backups.
Audit Trails
Immutable, timestamped logs of who changed what, when and from where.
Secure Authentication
Password policy, multi-factor options and session control for sensitive actions.
Cloud Backups
Automated, encrypted backup schedules with retention policies you control.
Disaster Recovery
Documented recovery procedures, standby infrastructure and restore testing.
Who Benefits
Report Delivery Counters
Hands over reports with brief advice and billing without starting a full outpatient encounter.
Follow-Up Desks
Handles return patients who need a short review of notes, advice and payment in one sitting.
High-Volume OPD Counters
Splits short repeat visits from complex cases so main consulting rooms keep their pace during busy sessions.
Vaccination & Dressing Points
Serves rapid, procedure-light visits where full encounter documentation would slow the line down during peak sessions.
Related Modules
Explore other modules that work seamlessly with this solution
Frequently Asked Questions
Speed Up the Short Visit
Book a free demo to see how Care18 handles register, consult, advise and bill at your busiest counters.