Connect Care18 to Everything Around It
Care18 exposes documented REST APIs, webhooks and standard healthcare data exchange so your hospital can connect lab analysers, imaging systems, payment gateways and partner applications without brittle custom work. A sandbox environment lets teams test every connection safely before it ever touches live hospital data.
- Documented REST APIs and webhooks
- Standard healthcare data formats
- Sandbox for safe testing
- Connections managed in one place
What Are Integrations & APIs in Care18?
Integrations and APIs define how Care18 exchanges data with the systems a hospital already depends on. Analysers that produce results, imaging systems that store scans, payment services that settle bills and external portals that book appointments all speak different protocols. Rather than manual exports and re-entry, Care18 provides documented interfaces and standard exchange formats so information moves between systems automatically, consistently and with a clear record of every transfer.
- Documented REST APIs for reading and writing operational data
- Webhooks that push events to external systems in real time
- Standard healthcare data exchange formats for interoperability
- Sandbox environment to test connections before production
- Connection monitoring with logs for every exchange
Key Benefits
No More Manual Re-entry
Results, images, payments and bookings flow between systems on their own, removing duplicate typing and the errors it brings.
Protect Existing Investments
Analysers, imaging equipment and payment services already in place keep working, connected to the ERP rather than replaced.
Faster Onboarding of Partners
Documented endpoints and a sandbox let external vendors build and verify connections without lengthy custom development cycles.
Reliable, Traceable Data Flow
Every exchange is logged, with errors surfaced early so technical teams can see exactly what moved and when.
Key Features
REST APIs
Documented REST endpoints cover patients, appointments, orders, results and billing, so external applications can read and write operational data securely.
Webhooks & Events
Subscribe to events such as a new verified result or settled payment and have them pushed to your systems instantly.
Analyser & Device Connections
Bring laboratory analyser output and diagnostic device results straight into the ERP without manual entry or intermediate spreadsheets.
Imaging & Report Links
Connect picture archiving and reporting systems so studies and reports link back to the patient record for clinicians.
Payments & Partner Connections
Link payment gateways and partner services so settlements, receipts and status updates reconcile accurately against hospital billing records.
Sandbox & Testing
A safe test environment with sample data lets technical teams validate every connection end to end before going live.
How an Integration Goes Live
A straightforward path from identifying the system to monitor in production, with testing at every stage.
- 01
Identify the Connection
Define which system exchanges data, in what direction and how often the exchange needs to happen for daily operations.
- 02
Map Data & Rules
Match fields, formats and validation rules so data arriving from the external system fits the ERP correctly.
- 03
Build in the Sandbox
Develop the connection against sample data in a safe environment without affecting live hospital records or workflows.
- 04
Validate & Go Live
Test end-to-end scenarios with the vendor, confirm error handling, then switch the connection to production use.
- 05
Monitor & Maintain
Track logs, failures and response status continuously so issues are found and fixed before clinical users notice.
Security Built Into Every Layer
Hospital data deserves enterprise-grade protection. Care18 is designed with security at its core — access control, encryption, auditability and recoverability.
Role-Based Access Control
Every user sees only what their role permits, down to the field and report.
Encrypted Data
Encryption in transit and at rest for records, attachments and backups.
Audit Trails
Immutable, timestamped logs of who changed what, when and from where.
Secure Authentication
Password policy, multi-factor options and session control for sensitive actions.
Cloud Backups
Automated, encrypted backup schedules with retention policies you control.
Disaster Recovery
Documented recovery procedures, standby infrastructure and restore testing.
Who Benefits
Laboratory Automation
Analyser results post directly into patient records, removing manual transcription and speeding up report availability.
Imaging Connectivity
Radiology studies and reports stay linked to the patient file so clinicians view them from one place.
Payments & Settlement
Payment gateway status flows back into billing so receipts, outstanding dues and reconciliations stay accurate.
Partner & Referral Systems
External portals, insurance platforms and chain-level systems exchange booking and claim data through documented interfaces.
Related Modules
Explore other modules that work seamlessly with this solution
Frequently Asked Questions
Connect the Systems You Already Run
Book a free demo to discuss your analyser, imaging and payment connections and see how the APIs fit together.