Hospital Workflows That Move With You
Care18's mobile applications extend the hospital's core workflows to phones and tablets for patients, doctors and staff. Appointment updates, approvals, task lists, reports and alerts arrive in real time, so decisions and routine work continue smoothly even when the responsible person is away from a desk.
- Patient, doctor and staff apps
- Real-time push notifications
- Approvals and reports on the go
- Same data as the desktop
What Are Care18 Mobile Applications?
Mobile applications take Care18 beyond the reception desk and the consulting room. Patients book appointments and read reports from their phones, doctors review today's list and sign off pending work between wards, and administrative staff approve requests or check dashboards while moving through the hospital. Every app connects to the same central system, so updates made on a phone appear immediately at the desktop, replacing missed calls, paper reminders and end-of-day catch-up.
- Separate experiences for patients, doctors and administrative staff
- Push notifications triggered by real events in the system
- Approvals, task lists and reports completed from a phone
- Live data shared with the desktop application in both directions
- Role permissions enforced the same way as on the desktop
Key Benefits
Work Continues Away from the Desk
Approvals, reviews and routine tasks are handled from a phone, keeping workflows moving during rounds, travel or shifts.
Instant Awareness Through Alerts
Appointment changes, pending approvals and task reminders reach the right person immediately instead of waiting for a login.
Quicker Response to Requests
Doctors and staff can confirm, reject or act on requests from wherever they are, shortening the patient's waiting.
One System Across Every Device
Mobile apps read from the same live data as the desktop, so nothing is re-entered or reconciled later.
Key Features
Push Notifications
Appointment changes, new reports, pending approvals and task reminders reach the right role instantly on their device, so nothing waits until someone next sits at a workstation.
Approvals on the Go
Leave requests, purchase approvals, discount authorisations and other pending items are reviewed with full context and cleared from the phone.
Dashboards and Reports
Occupancy, collections, queue status and department summaries are available on mobile, keeping managers informed while they are on the floor.
Patient App
Patients book, reschedule and cancel appointments, open reports and prescriptions, and settle bills from a single app on their own phone.
Doctor Companion App
Doctors open today's list, review charts, place orders and complete consultation notes between wards using the same secure clinical workspace.
Secure Role-Based Access
Credential sign-in, device-level protection and role permissions ensure each user only sees the functions and data assigned to them.
How the Mobile Apps Work in Practice
An event happens in the hospital, the right person is notified, and the action is completed without returning to a desk.
- 01
Install and Sign In
The user installs the app for their role and signs in with the credentials used across the hospital system.
- 02
Receive the Notification
Relevant alerts such as appointment updates, new reports, pending approvals and assigned tasks arrive as push notifications on the device.
- 03
Act from the Phone
The user opens the item from the notification, reviews the context and approves, rejects or completes the task.
- 04
Check Reports and Status
Dashboards, queue status, collections and department summaries are reviewed between rounds or meetings without returning to a workstation.
- 05
Stay in Sync
Every action from the phone updates the central system immediately, so desktop users see the same current state.
Security Built Into Every Layer
Hospital data deserves enterprise-grade protection. Care18 is designed with security at its core — access control, encryption, auditability and recoverability.
Role-Based Access Control
Every user sees only what their role permits, down to the field and report.
Encrypted Data
Encryption in transit and at rest for records, attachments and backups.
Audit Trails
Immutable, timestamped logs of who changed what, when and from where.
Secure Authentication
Password policy, multi-factor options and session control for sensitive actions.
Cloud Backups
Automated, encrypted backup schedules with retention policies you control.
Disaster Recovery
Documented recovery procedures, standby infrastructure and restore testing.
Who Benefits
Approvals During Rounds
Heads of department clear requests from their phone while moving between wards instead of returning to a desk.
On-Call Doctors
Clinicians check today's list, pending results and planned follow-ups between duties without ever opening a laptop.
Front-line Nursing Staff
Nurses receive task alerts and update care records at the bedside on a hospital-issued device.
Management Across Sites
Trustees and managers monitor collections, bed occupancy and patient queues from mobile dashboards across multiple hospital locations.
Related Modules
Explore other modules that work seamlessly with this solution
Frequently Asked Questions
Take Care18 With You
Book a free demo to see the mobile applications for patients, doctors and staff, from push alerts to on-the-go approvals.